Privacy Policy

Who we are

Amani Oasis Taveta (“we”, “us”) operates serviced apartments in Taveta, Kenya and the website amanioasis.com. Contact: info@amanioasis.com, +254 703 262 185.

What we collect

When you book or contact us, we may collect your name, email address, phone number, stay dates, guest counts, and message content. Server logs may include IP address, browser type, and request times for security and reliability.

Why we use your data

• To process bookings and communicate about your stay
• To respond to inquiries
• To keep calendars in sync with booking platforms
• To protect the website from abuse and spam

Legal basis

We process personal data because it is necessary to perform a contract (your booking), to take steps at your request before a contract, or for our legitimate interests in operating a safe hospitality business. Where required by law, we rely on consent.

Sharing

We do not sell your personal data. We may share stay dates (not guest contact details) with Booking.com, Airbnb, or similar platforms via calendar sync so availability stays accurate. Hosting and infrastructure providers may process data on our behalf under confidentiality obligations.

Retention

Booking records are kept for as long as needed for guest services, accounting, and legal requirements. Contact messages are retained until handled and for a reasonable follow-up period, then deleted or archived.

Cookies

This website does not use advertising or analytics cookies by default. Essential technical storage may be used by your browser for normal page operation. If we add analytics later, we will update this policy and provide a consent choice where required.

Your rights

Depending on applicable law (including GDPR where it applies), you may request access, correction, deletion, restriction, or portability of your personal data, and you may object to certain processing. Contact info@amanioasis.com. You may also lodge a complaint with a supervisory authority.

Security

We use HTTPS, access controls on administrative tools, input validation, and rate limiting. No method of transmission is perfectly secure; please avoid sending unnecessary sensitive information over email or WhatsApp.

Children

Our services are intended for adults making bookings. We do not knowingly collect personal data from children for marketing.

Changes

We may update this policy. The “Last updated” date at the top will change when we do.